Shipping policy

Last Updated: August 2026

Thank you for shopping with Glow Nest. We are committed to delivering your orders safely, securely, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

1. Business Information

Business Name: Glow Nest

Legal Name: Mohd Saad

Business Type: Proprietorship

GSTIN: 09TAOPS5678R1ZP

Registered Address:

Building No./Flat No.: 5-6
Name of Premises/Building: Aligarh
Road/Street: Agra Aligarh Road
City: Aligarh
District: Aligarh
State: Uttar Pradesh – 202001
India

Customer Support: +91 7015701211

2. Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, promotional sales, or high order volumes, processing times may be extended.

3. Shipping Time

Estimated delivery timelines are:

Metro Cities: 3–5 Business Days
Other Cities & Towns: 4–7 Business Days
Remote Areas: 5–10 Business Days

Delivery times are estimates only and may vary depending on your location and courier partner.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping may be available on selected products, promotional campaigns, or qualifying order values announced on our website.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with a tracking number (where available), allowing you to monitor your shipment.

6. Delivery

Orders will be delivered to the shipping address provided during checkout.

Customers are responsible for ensuring that the shipping address, PIN code, and contact details are accurate and complete.

Glow Nest shall not be responsible for delivery delays or failed deliveries resulting from incorrect customer information.

7. Delivery Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

Weather conditions
Public holidays
Natural disasters
Government restrictions
Courier partner delays
High order volumes
Transportation disruptions

We appreciate your patience and understanding in such situations.

8. Failed Delivery Attempts

If the courier partner is unable to deliver your order because of customer unavailability, an incorrect address, or refusal to accept the shipment, the order may be returned to us.

Additional shipping charges may apply if the order needs to be shipped again.

9. Damaged or Missing Shipments

If your package arrives damaged or any item is missing, please contact us within 48 hours of receiving the shipment.

Please provide:

Order Number
Photos of the package
Photos of the product
Photos of the shipping label (if applicable)

This information helps us investigate and resolve your request as quickly as possible.

10. Order Cancellation

Orders may only be cancelled before they are packed or dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

Please refer to our Return & Refund Policy for information regarding returns after delivery.

11. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address or contact number results in a failed delivery, Glow Nest shall not be responsible for any resulting delays or additional shipping charges.

12. Service Availability

We currently deliver to most serviceable locations across India.

Delivery availability depends on the coverage area of our courier and logistics partners.

13. Contact Information

For any shipping-related questions or assistance, please contact us:

Glow Nest